Loyola also did better than state and national averages in overall patient satisfaction and in the percentage of patients who would recommend Loyola to friends and family.
The national 30-day death rate among heart failure patients is 11.2 percent. Loyola’s rate is 8.5 percent. (The rate takes into account how sick patients were before they were admitted.) Loyola is among the 5 percent of hospitals that were significantly better than the national average for heart failure mortality. The data includes Medicare patients discharged between July 1, 2006 and June 30, 2009.
In patient satisfaction surveys, patients were asked to rate their hospitals on a scale of 0 to 10, with 0 the worst and 10 the best. Sixty-seven percent of Loyola patients gave Loyola a 9 or 10, compared with the Illinois average of 63 percent and the national average of 66 percent.
Seventy-four percent of Loyola patients said they “definitely” would recommend Loyola to friends and family, and an additional 21 percent said they “probably” would recommend Loyola. By comparison, 66 percent of patients in Illinois and 68 percent of patients nationwide said they definitely would recommend their hospitals.
The Hospital Compare web site was created through the efforts of the Centers for Medicare & Medicaid Services and the Hospital Quality Alliance (HQA). The HQA is a public-private collaboration consisting of organizations that represent consumers, hospitals, doctors and nurses, employers, accrediting organizations, and federal agencies.
Based in the western suburbs of Chicago, Loyola University Health System is a quaternary care system with a 61-acre main medical center campus, the 36-acre Gottlieb Memorial Hospital campus and 28 primary and specialty care facilities in Cook, Will and DuPage counties. The medical center campus is conveniently located in Maywood, 13 miles west of the Chicago Loop and 8 miles east of Oak Brook, Ill. The heart of the medical center campus, Loyola University Hospital, is a 561-licensed-bed facility. It houses a Level 1 Trauma Center, a Burn Center and the Ronald McDonald® Children’s Hospital of Loyola University Medical Center. Also on campus are the Cardinal Bernardin Cancer Center, Loyola Outpatient Center, Center for Heart & Vascular Medicine and Loyola Oral Health Center as well as the LUC Stritch School of Medicine, the LUC Marcella Niehoff School of Nursing and the Loyola Center for Fitness. Loyola’s Gottlieb Memorial Hospital campus in Melrose Park includes the 264-bed community hospital, the Gottlieb Center for Fitness and the Marjorie G. Weinberg Cancer Care Center.