“Errors in healthcare are more common than errors in many industries such as manufacturing or commercial air travel,” said DeCamp, who is also a professor of Surgery at Northwestern University Feinberg School of Medicine. “With shift changes, holidays and overwhelmed staff, a medication dosage might not be given at the correct time one day, or a critical respiratory treatment may be omitted by a cross-covering therapist.”
ProvenCare calls attention to such possible errors by tracking the documentation already performed by medical staff in the electronic health record. For example post-operative pain is assessed on a 0 to 10 scale by the nursing staff at least every 4 hours. These pain scores are recorded in the vital signs area of the record and any score greater than 3 mandates an intervention (change in medication and/or dose) with a follow-up pain assessment in the next hour. As the record is electronic, the original pain score, the intervention and reassessment are date and time stamped when entered.
At Northwestern, our Enterprise Data Warehouse (EDW) is able to generate a ProvenCare “electronic report card” combining and analyzing both our out-patient and in-patient records. The EDW verifies when and how often each care element was completed and more importantly flags episodes where the best-practice standard was not met. This tally, which can be updated daily, is often a wake-up call for clinicians about consistency in routine.
“ProvenCare methodology will allow us to rapidly identify potential problems electronically and provide timely feedback to the care team,” said DeCamp. “That way, we can constantly be aware of and fix minor slips before there’s a compounded affect. It’s a bit like simple rocket science –after blast off, if the rocket is a bit off course you can correct it pretty easily. But if you wait too long to address it, it could crash jeopardizing the entire mission. ProvenCare is a system that allows for constant and early course correction.”
At the conclusion of the trial, outcomes from the six centers participating will be compared with those from non-participating centers who already report results to the STS General Thoracic Surgery Database. Based on results, ProvenCare could lead to improved care for all patients with operable lung cancer.
For more information on Northwestern’s Thoracic Surgery program, which addresses both benign (non-cancerous) and malignant (cancerous) diseases of the chest, please visit us online at www.nmh.org.
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About Northwestern Memorial HealthCare
Northwestern Memorial HealthCare is the parent corporation of Chicago’s Northwestern Memorial Hospital, an 854-bed academic medical center hospital and Northwestern Lake Forest Hospital, a 215-bed community hospital located in Lake Forest, Illinois.
About Northwestern Memorial Hospital
Northwestern Memorial Hospital is one of the country’s premier academic medical centers and is the primary teaching hospital of the Northwestern University Feinberg School of Medicine. Along with its Prentice Women’s Hospital and Stone Institute of Psychiatry, the hospital comprises 854 beds, 1,603 affiliated physicians and 7,144 employees. Northwestern Memorial is recognized for providing exemplary patient care and state-of-the art advancements in the areas of cardiovascular care; women’s health; oncology; neurology and neurosurgery; solid organ and soft tissue transplants and orthopaedics. Northwestern Memorial possesses nursing Magnet Status, the nation’s highest recognition for patient care and nursing excellence, and it is listed in 12 clinical specialties in U.S. News & World Report’s 2010 “America’s Best Hospitals” guide. For 10 years running, it has been rated among the “100 Best Companies for Working Mothers” guide by Working Mother magazine. The hospital is a recipient of the prestigious National Quality Health Care Award and has been chosen by Chicagoans as the Consumer Choice according to the National Research Corporation’s annual survey for 11 years.
Kris Lathan, Director
Northwestern Memorial Hospital