01:44pm Thursday 14 December 2017

Survey finds high level of satisfaction among students

The survey, carried out annually, found a total of 84% of University of Liverpool students were satisfied with the quality of their course, compared with a national average of 82%.

The overall satisfaction level shows a slight drop from 2009, when the University recorded an 85% overall satisfaction rate.

The result gives Liverpool a ranking of 47 among the English universities but only a few percentage points separate the University from those at the top of the table.

Professor Kelvin Everest, Pro-Vice-Chancellor for Student Experience, said: “This is a good result, backing up the very positive institutional audit report which the University received from the Quality Assurance Agency and validating our efforts to provide the best possible learning experience for our students.

“There are clearly still some aspects of our teaching provision that we need to improve and we will be looking at those.

“The National Student Survey provides an important indicator of the quality of our programmes and helps us to maintain our world-class standards in teaching and learning.”

The survey, which is now in its sixth year, gives final-year undergraduate students across the country the chance to provide feedback on various aspects of their university education. It includes questions on teaching, assessment and feedback, organisation and management, learning resources, personal development and overall satisfaction.

The University scored particularly highly on library and IT resources – a total of 89% of students were satisfied that the library resources were good enough for their needs, compared with 80% nationally, while 90% of students were satisfied that they could access IT resources when they needed to, compared with 83% nationally. At subject level, Nursing students recorded the highest satisfaction levels, recording 100% satisfaction under the categories: Teaching on My Course and Overall Satisfaction.

Notes to editors:

The University of Liverpool is a member of the Russell Group of leading research-intensive institutions in the UK. It attracts collaborative and contract research commissions from a wide range of national and international organisations valued at more than £98 million annually.

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