01:18pm Saturday 16 December 2017

Slackers a drag at work

Man with feet on desk
Benjamin Walker, a PhD student at the ASB, is studying the impact of a single “difficult personality” member on team effectiveness.

“All the research indicates that a single lazy person drags the team down, reducing its performance and hence the satisfaction of the other members of the group,” Mr Walker said.

“It can be someone who isn’t proactive, someone who only does the minimum amount of work, or someone who is just plain disinterested in the job at hand.

“Even being excessively keen but producing little is generally a negative trait within a group.

“It was previously thought that the average level of a personality trait – such as conscientiousness in a team – defined its success. However conscientiousness has two sides to it: one is discipline and a need for achievement and the other is being painstaking and careful.”

Mr Walker also found that the person who contributes the least has a huge impact.

“Even if the rest of the team is generally pulling their weight, they won’t be able to compensate for that member and they won’t be happy about it,” he said.

“It really does show that one bad apple in the barrel can spoil it for everyone else.”

The study involved 158 students, divided into 33 teams, and examined how the dedication and hard work of individual team members affected the work of the entire group, concentrating on how just one member can influence the group.

Mr Walker presented the research at the ninth biennial Industrial and Organisational Psychology Conference, organised by the Australian Psychological Society, in Brisbane.

Media contact:
Julian Lorkin, Senior Business Journalist, ASB | 02 9385 4293 | j.lorkin@unsw.edu.au
Benjamin Walker | 02 9385 7178 | b.walker@unsw.edu.au


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