03:49pm Friday 21 February 2020

Tension at work or home?

By Hope Belli Tinney, WSU News

Cathy Bergley and Scott Case of the WSU
Employee Assistance Program.
PULLMAN, Wash. – When the grass is short, the horses bite. For many of us, it’s a difficult time to be working at WSU. Troubles at work can lead to stress at home and stress at home can make troubles at work worse.
Fortunately, WSU does have a no-cost, confidential resource for employees who are feeling overwhelmed or need help clearing through the clutter to see a way forward: the Employee Assistance Program (EAP).

“We feel very fortunate to have a high-quality EAP program within our Behavioral Health program at Health and Wellness Services,” said Dr. Bruce Wright, executive director of HWS and Counseling and Testing Services. “EAP services for our employees are more important than ever in these times of economic and budget stress.”

Scott Case, Ph.D., a licensed psychologist, is director of WSU’s employee assistance program. The program is part of WSU’s employee benefit package and is available to all employees regardless of work location.

While Pullman employees can access services directly through the EAP office on campus, non-Pullman employees should contact the Washington Department of Personnel Employee Assistance Program at 1-877-313-4455 or go to www.dop.wa.gov/EAP.

Support for maintaining balance
“It is critically important that our employees have the best support we have the means to provide,” Case said. “Most of us need our jobs more than ever, and the better each of us is able to perform our job, the better our university functions.”
While many employees do contact EAP for help dealing with work-related challenges, Case said employees may access services to deal with a wide range of issues that affect employee well-being and productivity, including family, marital or parenting issues; depression; financial stress; problems with drugs or alcohol; grief or loss; anger and anxiety.
“Having support for maintaining balance in our lives, problem solving and managing stress is important,” Case said. “Sometimes just having a safe place and qualified person to talk to in a confidential environment can make all the difference.”
Open to all employees
The program is open to employees at any level or position, from civil service to AP to faculty, and other administrative and academic groups. In addition to one-to-one counseling, Case also provides outreach services, workshops on request and, in some cases, conflict resolution services. A confidential Stress Management Program is also available. (See sidebar)
The EAP counseling benefit includes up to five sessions to work through a specific issue, Case said, but employees can return to EAP if other issues arise, provided he has an opening in his schedule.
Some concerns just don’t lend themselves to being addressed in five sessions or less, Case said, so if an employee needs or wants long-term counseling, the EAP office has a list of local providers whose services would have to be paid for by the employee and his or her health insurance. But, he said, for employees dealing with a specific issue, the EAP program allows them to consult with someone relatively quickly without the hassle of going through an insurance company and getting prior approval.
The Employee Assistance Program is located on the ground floor of the Washington Building in suite G60. To find out more or schedule an appointment, call 509-335-5759 or visit http://www.eap.wsu.edu.

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