Such guidance makes the health service more accountable and strengthens the relationship between healthcare professionals and patients. It enables better multi-disciplinary teamworking throughout the day and night and promotes a culture of high quality care in units.
Dr David Richmond, RCOG President, said “The Academy’s new guidance will further the agenda of patient safety in the NHS and for patients to be treated with compassion, dignity and respect.
“Maternity services have been at the forefront of this initiative and women in ante- and postnatal wards have a named consultant/midwife caring for them. This helps to reassure women and their families that they are a priority to the hospital and not ‘forgotten’ by staff no matter how busy they may be.
“These recommendations by the Academy are reflected the RCOG’s Manifesto for Change, our response to the findings of the Francis Inquiry and we are pleased to support them and urge their immediate implementation in all units.
“Commissioners and NHS managers must ensure that there is adequate workforce planning and resourcing in maternity services to provide such care. The other challenge is better continuity of care when women are discharged to return home. In the case of postnatal services, better links between the primary and secondary care, including community-based services such as health visitors and breastfeeding support will help improve the patient experience.”
13 June 2014