01:47am Friday 03 April 2020

92% patients have trust in their GP despite diminishing resources – RCGP response to GP patient survey results out today

Dr Maureen Baker, Chair of the RCGP, said: “It is testament to the hard work of dedicated GPs across England that despite increasing workloads and diminishing resources, GPs are still the most trusted professionals in the NHS by the people who matter most – our patients.

“It is a huge vote of confidence from our patients, that such a high percentage are reporting positive experiences at their GP surgery, with 92% saying they have confidence and trust in their GP and 86% rating their surgery ‘very’ or ‘fairly’ good.

“However, we can never be complacent and it is concerning that it remains the case that 15% of people booking appointments are having to wait a week or more to be seen. This backs up findings of a recent RCGP survey that showed more than 70% of GPs predict longer waiting times in the next two years, in part due to cuts in resources.

“The same survey also found that GPs are working longer hours than ever, making up to 60 patient contacts in a single day. This is not sustainable and it is not safe.

“90% of NHS patient contacts are made in general practice yet NHS funding for general practice is a mere 8.39% of the overall budget – the lowest on record. This must be addressed and the College is calling for a small increase in funding to 11% by 2017, which would give us the capacity to shorten waiting times and provide more services for our patients where they want to receive them – in their communities.”

Further Information

RCGP Press office – 020 3188 7574/7575/7581
Out of hours: 0203 188 7659
[email protected]

Notes to editor

The Royal College of General Practitioners is a network of more than 49,000 family doctors working to improve care for patients. We work to encourage and maintain the highest standards of general medical practice and act as the voice of GPs on education, training, research and clinical standards.

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