Many patients attending ED could be seen safely and quickly by a local GP or pharmacist. However, instead of making an appointment at their local practice or going to their chemist, residents are choosing to come to A&E instead. Minor injuries or illnesses which include small cuts, coughs and colds can be best dealt with by visiting a walk-in centre.
Making an unnecessary visit to the Emergency Department takes the hospital team away from their role which is to help those with life threatening conditions.
David Eltringham, Chief Operating Officer of University Hospitals Coventry and Warwickshire NHS Trust said: “A&E is for situations where there is serious injury or conditions that are life threatening. When people attend unnecessarily they are taking away resources from genuine emergencies who need the specialised care only an Emergency Department can provide.
“Furthermore, attending A&E is no guarantee you will be seen quickly as the triage team are trained to make sure those with the most urgent conditions are treated first.”
Coventry and Warwickshire residents can find more information on how to Choose Well by visiting the www.nhs.uk to make sure they are picking the most appropriate health service for their illnesses.
For more information on this release please contact Dan Ibeziako, Communications 024 7696 7596.