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How To Get A Refund Pet Deposit For Emotional Support Animal?

Nyasha Stevens

Updated on - Written by
Medically reviewed by Dr. Maya Frankfurt, PhD

refund pet deposit for emotional support animal
Emotional support animals are exempt from residential pet fees.

Welcoming an emotional support animal (ESA) into your life can be transformational, especially if you are dealing with mental or emotional challenges. These loving companions are more than pets; they offer invaluable therapeutic support.

But there is often confusion when it comes to pet fees and pet deposits. Do you have to pay these fees to have an ESA? And if you already did, can you get a refund pet deposit for an emotional support animal? This article will address those questions.

Refund Pet Deposit For Emotional Support Animal: Ways To Get

  • An emotional support animal (ESA) is not a pet but a therapeutic companion for individuals with emotional or mental health issues.
  • Under the Fair Housing Act, landlords cannot charge regular fees for ESAs.
  • Getting your pet deposit refunded involves presenting the correct documentation, such as an emotional support animal letter, and understanding your rights under federal and local laws.

Getting A Refund On Pet Deposit For An ESA: How To Do It?

Getting your pet deposit refunded for your emotional support animal might seem daunting at first, but it is straightforward when broken down into steps.

Step 1: Obtain A Legitimate ESA Letter

The first step is to get a legitimate ESA letter from a licensed mental health professional. This important document verifies that you have a mental or emotional disability and need an emotional support animal. If you do not have a current healthcare provider, you can research online options to find the best legitimate ESA service for you, such as Certapet.

Step 2: Give The ESA Letter To Your Landlord

Once you have the ESA letter, you need to present it to your housing manager. Communicate your needs clearly and professionally, explaining that your animal is not a pet but an ESA and is therefore exempt from pet deposits.

In addition to federal law, you should familiarize yourself with state and local laws regarding ESAs. Some local laws provide additional protection for people with ESAs, while others might have specific guidelines or restrictions.

Step 3: Follow Up And Confirm The Refund Of The Pet Deposit

After presenting the ESA letter to your landlord, you should follow up to ensure they are processing the refund of your pet deposit. If your landlord refuses, you may need to seek advice from a legal professional or a fair housing agency.

Emotional Support Animals (ESAs): What Are They?

refund pet deposit for emotional support animal
An ESA is not a service animal.

ESAs are not simply pets. They are a key part of a therapeutic plan recommended by a mental health professional. Their unique function differentiates them from standard pets that are kept for leisure or entertainment.

Training and Legal Protections

Unlike service animals, ESAs are not required to perform specific tasks or undergo extensive training. Their main role is to provide emotional support, making everyday life more manageable for their owners. Despite the lack of formal training, an ESA should behave appropriately in public to avoid causing disturbances to others.

Being an ESA owner comes with particular legal rights. For instance, under federal fair housing laws, ESAs are granted certain exceptions, allowing them to live with their owners in many properties where regular pets might not be permitted.

The Fair Housing Act (FHA) And Assistance Animals

The Fair Housing Act (FHA) is a federal law that prohibits discrimination[1] in housing based on disability, among other things. It offers a range of protections for people with disabilities, including those who require the assistance of animals.

Under the FHA, emotional support animals are recognized as a type of assistance animal. The FHA requires housing providers to make reasonable accommodations for individuals with disabilities, including permitting ESAs in housing units where pets might not be allowed.

Reasonable accommodation[2] means a change in rules or policies that enables a person with a disability to have an equal opportunity to use and enjoy their dwelling. In the case of ESAs, this could involve waiving a “no pets” policy or refunding a pet deposit.

Under the FHA, “no pet” policies must be modified to allow emotional support animals since they are not considered pets but rather necessary support for individuals with a mental or emotional disability. The presence of an ESA should not result in a “pet deposit” or monthly “pet fee” for the tenant.

Pet Fee For An ESA: Can Landlords Charge That?

When it comes to pet fees, things can get a little confusing for tenants with emotional support animals. Simply put, landlords should not charge a pet fee for an emotional support animal, nor can they tell you how many emotional support animals you can have on the property (assuming each is individually registered for a different patient or diagnosis). There are also limits on the personal information[3] landlords are allowed to request.

Under the Fair Housing Act, ESAs are not considered pets but are regarded as accommodations necessary for the tenant to use and enjoy the property. However, tenants may still be held responsible for any damages caused by the ESA.

Understanding The Difference Between Pet Fees And Damage Costs

While landlords can’t charge a pet fee for an ESA, they can charge tenants for any damage the ESA causes to the property. So, if your emotional support animal causes any damages, you may be required to cover the costs needed to return the property to its original condition.

Does The “No Pet Fee” Rule Always Apply?

Generally, landlords cannot charge a pet fee for an ESA. However, they may have a case for charging a fee if accommodating the ESA would cause undue financial or administrative burden. But such cases are rare and subject to strict scrutiny under fair housing laws.

Can A Landlord Refuse An ESA?

While the Fair Housing Act provides protection for tenants with emotional support animals, there might be circumstances where a landlord could refuse an ESA. However, these cases are quite specific and relatively rare. Some of the limited exemptions[4] include:

  • Private Agreements. If a landlord owns a building with four or fewer units and lives in one of them, or if the landlord has rented out single-family homes without using a real estate agent or discriminatory advertising, they might be exempt from the rules.
  • Direct Threat to Health and Safety. A landlord may also deny an ESA if the animal poses a direct threat to the health and safety of others. This is assuming that the situation cannot be rectified to an acceptable level by a reasonable modification to other policies, practices, or procedures.
  • Excessive Burden or Alteration. If the presence of an ESA involves substantial physical damage to the property of others or would fundamentally alter the nature of the housing provider’s operation, the landlord may refuse the animal.

What To Do If Your ESA Is Refused By Your Landlord?

Experiencing a denial of your emotional support animal by your landlord can be disheartening, but there are steps you can take to address this situation.

  1. Initiate A Constructive Dialogue. Begin by talking to your landlord. They might not fully understand the laws regarding emotional support animals. Educating them about your rights and responsibilities as an ESA owner may help alleviate their concerns – especially if you take a conversational and friendly tone.
  2. Seek Legal Advice. If your landlord continues to refuse your ESA even though you provided a legitimate ESA letter and explained your rights, consider seeking advice from a legal professional experienced in housing laws. They can guide you on the best course of action.
  3. File A Complaint. You can file a complaint[5] with the U.S. Department of Housing and Urban Development (HUD) as a last resort. HUD will investigate your complaint, and they can take action against the landlord if they find evidence of discrimination.

Conclusion

Understanding the laws and knowing your rights as an emotional support animal owner is essential when seeking legal protection. In many cases, you can get a refund pet deposit for an emotional support animal. Arm yourself with proper knowledge, obtain a legitimate ESA letter, and always be ready to communicate your needs and rights respectfully with your landlord.

Frequently Asked Questions

Can a landlord refuse an emotional support animal?

Generally, landlords cannot refuse an ESA if the tenant has provided a legitimate ESA letter from a licensed mental health professional. However, there are some exceptions, such as if the ESA directly threatens others or causes undue financial or administrative burden.

Is a pet deposit refundable for an ESA?

Yes. A pet deposit should typically be refunded for an ESA, as ESAs are not considered pets under federal law.

Can landlords charge pet fees or pet rent for an emotional support animal?

No, landlords cannot charge pet fees or pet rent for an emotional support animal. However, if the ESA causes damage, the tenant will still be responsible for the cost.

How can I get my pet deposit back?

To get your pet deposit back, you need to provide your landlord with a legitimate ESA letter from a licensed mental health professional.


+ 4 sources

Health Canal avoids using tertiary references. We have strict sourcing guidelines and rely on peer-reviewed studies, academic researches from medical associations and institutions. To ensure the accuracy of articles in Health Canal, you can read more about the editorial process here

  1. U.S. Department of Housing and Urban Development (2000). Housing Discrimination Under the Fair Housing Act. [online] Hud.gov. Available at: https://www.hud.gov/program_offices/fair_housing_equal_opp/fair_housing_act_overview.
  2. Linkowski, C. (2023). How to Clear Up the Law Around Housing Providers’ Rights in Addressing Reasonable Accommodations for Non-Apparent Disabilities. [online] doi:https://doi.org/10.2139/ssrn.4423755.
  3. Animallaw.info. (2021). FAQs on Emotional Support Animals | Animal Legal & Historical Center. [online] Available at: https://www.animallaw.info/article/faqs-emotional-support-animals.
  4. www.hud.gov. (n.d.). File a Complaint – Main Page | HUD.gov / U.S. Department of Housing and Urban Development (HUD). [online] Available at: https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint.
Nyasha Stevens

Written by:

Nyasha Stevens, BS

Medically reviewed by:

Maya Frankfurt

Nia is a STEM educator, certified personal trainer, fitness instructor, and certified nurses' aid. She received her Bachelor's in Creative Writing and Music Theory from The College of Idaho in 2010 at the age of 18. She spent the next 5 years studying Biochemistry and STEM education at Boise State University. Now a mother of 2, she resides in central Idaho and owns a writing agency specializing in content and copywriting for Health, Science, & Education.

Medically reviewed by:

Maya Frankfurt

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