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Emotional Support Animals On Planes: Guidelines & Which Airlines Allow ESAs 2024

Jessica Holbrook

Updated on - Written by
Medically reviewed by Dr. Maya Frankfurt, PhD

emotional support animals on planes
Flying with your emotional support animal doesn’t have to be stressful. Photo: Shutterstock & Team Design

In January of 2021, the U.S. Department of Transportation changed the laws regarding allowing emotional support animals on airplanes[1]. After this change, commercial airlines in the United States are no longer required to make accommodations when emotional support animals on planes.

While trained service dogs and their humans are still protected by the American Disabilities Act, airlines are not required to permit emotional support animals to be in the cabin of a plane.

How To Take Emotional Support Animals On Planes?

If you want to bring your emotional support animal into the passenger area of the plane, you will most likely have to pay a pet fee. If you have a large animal, you may have to put them in a crate and they will have to travel in the cargo area. Small animals may be allowed in the passenger area of a plane, but only if their carrier will fit in the foot space underneath an airline seat. Some international flights to still allow therapy animals to travel for free and in the passenger seating area, but you must have proper documentation for your emotional support animal.

Steps That Must Be Taken To Bring An ESA On A Plane

Certapet reviews can help you get a legitimate ESA letter so that you can travel with your emotional support animals on planes. If you want to bring service animals with you on a flight, you need to get your paperwork submitted at least 48 hours prior to boarding.

Step 1: Get A Medical Assessment Letter / ESA Letter

Before you can bring your animal on a plane, you need to know how to get an ESA letter.

The best legitimate ESA letter will come from a licensed mental health professional. If you have a mental or emotional disability that requires pet assistance, your provider can write you a letter providing evidence that you need your emotional support dog or other animals.

If you plan to use an ESA letter to travel with your pet, make sure you choose an airline that still honors ESA letters.

Step 2: Get A Pet Passport For Your Emotional Support Animal

Getting a Service Dog Pass ID (SDP ID) can make traveling with your assistance animals easier. If you have a trained service dog, you can get them an SDP ID that will ensure they are allowed access to all public areas and on an airplane. Emotional support animals that are not individually trained do not qualify for these service dog passes.

Step 3: Submit Your Documents To The Airline 

There are many documents that must be submitted before you can bring your service animal on a flight. Some of these include:

  • Department of Transportation Service Animal Relief Attestation Sanitation Form.
  • DOT Service Animal Air Transportation Form.
  • CDC Dog Import Permit.
  • Service Animal ID (SVAN ID).

Step 4: Prepare Your Animal For Flight 

Animals must be well-behaved during a flight. Any animal that displays disruptive behavior during a flight will be considered a pet and will be subject to fees and rules that apply to non-service animals on an airline.

If you plan to keep your emotional support dog or other animal with you on a flight, ensure they have relieved themselves or can control their bowel and bladder for the duration of the flight.

Airlines That Still Accept Emotional Support Animals

Most large commercial airlines only allow ESAs in the cabin if they fit in a pet carrier underneath a seat, and if their owner has paid a pet fee. Large animals will have to travel in the cargo area as a checked pet. 

ESA owners with unusual species such as an emotional support peacock or a miniature horse may not be able to bring their assistance animal at all. Very few airlines still allow emotional support animals[2] on any flight.

Airlines That Allow ESA’s On Domestic Flights

  • Volaris.
  • Westjet.
  • Air Canada.
  • Southwest.
  • Sun Country.

Airlines That Allow ESA’s On International Flights

  • Singapore Air (Emotional support dog only, must be at least 4 months old).

Which Airlines Do Not Accept Emotional Support Animals? 

Airlines Of North America

  • Alaska Airlines.
  • Allegiant Air.
  • American Airlines.
  • Delta Air Lines.
  • Frontier Airlines.
  • Hawaiian Airlines.
  • Jet Blue.
  • Spirit Airlines.
  • United Airlines.

International Airlines

  • Korean Air.
  • Emirates.

Emotional Support Animals And Service Animals: Differences

emotional support animals on planes
Safely traveling with your ESA is possible. Photo: Shutterstock

Unfortunately, emotional support animals are no longer considered service animals[3]. Emotional support animals (ESA) can be prescribed by a licensed mental health professional, and you can get an ESA letter that might allow your animal to live with you. Unlike service animals, ESAs can be any type of animal, and they do not have to be trained to perform tasks relating to a disability.

A service dog must be individually trained to perform tasks that improve the functioning or protect the safety of a person with a disability. In general, only dogs are trained as service animals.

Flying With ESAs: New Department Of Transportation Rules

If you have an emotional support animal, you are no longer strictly protected by the Air Carrier Access Act. Because so many people were taking advantage of this rule, now only service animals trained to perform a specific task qualify for this protection.

Ever since the Department of Transportation[4] changed the law in 2021, airlines have become more strict about animals on planes, partially because it can become a health or sanitation issue, and may cause safety problems for other passengers onboard.

Tips You Should Do Before Flying With Your ESA

Ensure Your Dog Is In Good Health

Before you go on a flight, it is a good idea to have your pet checked out by a veterinarian. In addition, ensure that you train your dog to behave properly around other people. If crew members feel that your pet is a direct threat to others or is having disruptive behavior problems, your animal may be removed from the plane. 

Get A Comfortable Seat On The Airline

emotional support animals on planes
Choose a seat with more legroom if you can. Photo: Shutterstock

Airlines are known for being cramped. If you plan to bring a service animal with you on a flight, you may need to upgrade to a larger seat with more legroom.  

Pack Lightly

ESA owners with several pets may wonder, how many emotional support animals can you have? While there is no limit to how many ESAs a person can have in their own home, you can only travel with two therapy animals at a time.

Because your pet will count as your personal belonging or carry-on item on a flight, you will need to pack lightly. Unless you have extra cash to pay for additional checked bags, try to consolidate your items. 

Conclusion

Some airlines still permit emotional support animals on domestic or international flights, but there are some hoops to jump through. Emotional support dogs and other animals must be well-behaved and small to travel on any commercial flights. 

In addition, make sure you complete all documentation requirements well before you arrive at the airport. Final approval for your therapy animal as the emotional support animals on planes will not be given until you check in and are about to board your flight, even if you have documented mental illness and a psychiatric service dog letter. 

To increase your chances of getting your assistance animals with you on the plane, get them a service ID, ESA letter, and service animal vest.

Frequently Asked Questions

Are emotional support animals allowed on flights?

Some airlines like Southwest still allow emotional support animals on flights with a valid ESA letter.

Do I have to pay a pet fee for my ESA?

Most airlines charge pet fees for ESAs, but not for trained service dogs.

How can I protect my animal’s health while on a long flight?

Have a qualified individual give your pet a check-up before you take them on a flight. Make sure your animal has plenty of water and consider getting them a supplement or medication for anxiety before you fly.

Are unusual animals allowed on airplanes?

Large animals, reptiles, and aggressive breeds may not be allowed to fly, even in the cargo area. Contact your airline for specific rules about transporting animals.


+ 4 sources

Health Canal avoids using tertiary references. We have strict sourcing guidelines and rely on peer-reviewed studies, academic researches from medical associations and institutions. To ensure the accuracy of articles in Health Canal, you can read more about the editorial process here

  1. BILLING CODE 4910-9X DEPARTMENT OF TRANSPORTATION Office of the Secretary 14 CFR Part 382. (n.d.). Available at: https://www.transportation.gov/sites/dot.gov/files/2020-12/Service%20Animal%20Final%20Rule.pdf.
  2. ESA Certificate – The easiest way to make your pet an official Emotional Support Animal. (2021). Which Airlines still allow Emotional Support Animals – ESA Certificate. [online] Available at: https://esacertificate.org/which-airlines-still-allow-emotional-support-animals/.
  3. Service Animal Final Rule FAQs. (n.d.). Available at: https://www.transportation.gov/sites/dot.gov/files/2020-12/Service%20Animal%20Final%20Rule%20FAQs.pdf.
  4. US Department of Transportation. (2017). Service Animals (Including Emotional Support Animals). [online] Available at: https://www.transportation.gov/individuals/aviation-consumer-protection/service-animals-including-emotional-support-animals.
Jessica Holbrook

Written by:

Jessica Holbrook, RN

Medically reviewed by:

Maya Frankfurt

Jessica is a registered nurse with a masters degree in research and education. She loves to help people understand how to take charge of their health. She has cared for patients in all stages of life including newborn babies through patients at the end of their life. Jessica currently works in the cardiothoracic ICU managing patients on ECMO. She is also part of a medical transport team and is a new nurse and patient educator. She loves helping people reach their full potential.

Medically reviewed by:

Maya Frankfurt

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